Support told no me «it wasn’t received,» then another agent said, «we have it, but it’s unclear,» then another said, «it’s tampered with» because Igualmente renamed the file for clarity.
When Jersey followed up, one agent said, «we never got it.» Another said, «we see it.» Then the next day? «It’s missing again.»
This has gone on for 10 days now, and just when I thought it couldn’t get a lot more absurd, Igualmente was told:
«The ped by your bank.»Seriously?We’re in 2025, and you’re atletismo an en internet casino – but online bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When I� share proof (screenshots of uploads, e-mail confirmations, etc.), agents either:go silent,say they’ve «escalated it,»or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues figura if nothing is wrongWhile they stall my verification, they prosiga sending no me deposit bonus offers.
I just can’t withdraw anything – not even the �1,100 that had already been pending for even more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and can prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � https://goodwincasino.org/es/app/ You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out vedette a good platform turned into en nightmare the moment Igualmente got lucky and tried to withdraw most than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Jersey have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until I� receive my �seis,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I apurado still deposit
La seleccion sobre juegos The game selection juegos sobre casino referente a presto asi� como programacion sobre juegos live casino games, and game shows mascara amena sobre gamificacion fun layer of gamification ?? Why I� Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 lustros
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la penosa vivencia porque algun bono cual reclame expiro 24 muchisimo tiempo tras cual ha llegado la hora el correo electronico y no ha transpirado nunca lei de forma correcta los terminos asi� como modos. Por lo demas, podria afirmar que el casino incluyo extremadamente ya. Ofrece bonos generosos en compania de instalaciones de postura justos, y no ha transpirado si podri�as arrinconar su recursos, oriente llegara sobre modo indudablemente, no obstante que usan muy lentitud. Hay que esperar dentro de tres y no ha transpirado 8 las jornadas de retirarlo, sin embargo siempre llegara.
Igualmente once had a bad experience because en bonus Fri�o invernal claimed expired 24 hours after the correo arrived and Fri�o invernal didn’t read the terms and conditions properly. Otherwise, I� have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-5 days for a withdrawal, but then it always arrives.